Cancellation & Refund Policy
Refund and Cancellation Policy
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All prices are based on a termly fee, individual lesson bookings are not permitted unless stated.
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Ardour Sports Academy has a general ‘no refund’ policy, however, exceptions will be made at the discretion of the management.
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We do not provide refunds or make-up lessons for missed sessions except in the circumstances outlined in our Payment T&C’s. However, if we cancel a session then a make-up lesson will be offered, unless due to a force majeure.
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Make up classes cannot be transferred to the following term, nor will they be reimbursed if unused.
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If a child has been absent due to sickness for three consecutive sessions or more,Ardour Sports Academy will offer make-up lessons. An accompanying doctor’s note will be required.
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Cancellation policy – full refunds will only be issued under the following circumstances:
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Major illness.
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Hospitalization and rehabilitation exceeding two weeks.
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