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Cancellation & Refund Policy

Refund and Cancellation Policy 

  1. All prices are based on a termly fee, individual lesson bookings are not permitted unless stated.

  2. Ardour Sports Academy has a general ‘no refund’ policy, however, exceptions will be made at the discretion of the management.

  3. We do not provide refunds or make-up lessons for missed sessions except in the circumstances outlined in our Payment T&C’s. However, if we cancel a session then a make-up lesson will be offered, unless due to a force majeure.

  4. Make up classes cannot be transferred to the following term, nor will they be reimbursed if unused.

  5. If a child has been absent due to sickness for three consecutive sessions or more,Ardour Sports Academy will offer make-up lessons. An accompanying doctor’s note will be required.

  6. Cancellation policy – full refunds will only be issued under the following circumstances:

    • Major illness.

    • Hospitalization and rehabilitation exceeding two weeks.

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